Verizon Wireless a Step above the Rest
When it comes to cell phones and cell phone services I have been way behind in keeping up with all the changes. Up until just recently I have used the same phone and service. I used to be under contract with Nextel or Sprint but that has all changed. It was last year when I started thinking about whether or not my current cell phone plan was worth the 55 dollars a month I was paying. Like I mentioned before I had been working with Nextel for six years, during those years I never once got any offers to improve my calling plan or cell phone. This was a determining factor that made me look into other competing companies. After, looking at promotional ads and listening to my friends talk about different networks, I decided to stop by and talk to a Verizon store.
Upon walking into the Verizon store I noticed something different from the Nextel store it was all the options for phones and phone plans they had. I knew I was way behind when it came to the latest and greatest features of cell phones, so I really had to be educated on what was to offer. While talking with the salesperson they told me that I could end up with a new phone and free features for the life of my contract if I signed up that day. The phone they were offering me was much more technically advanced compared to what I was used to. I really didn’t even know how to use it. I explained to the salesperson my concerns with the new technology and how these phone plans worked. They were very helpful answering all my questions. I also was told about the option to move my plan up in minutes and down if need be without a penalty. This was completely different then what I was used to with Nextel. They made me sign a new contract every time I changed my plan. Also Nextel never gave the option to move plans back to a lower calling amount if something changed, without a penalty.
After spending about an hour with the salespersons, listening to all the options and what kinds of deals I would receive if I changed service I decided to go a head and change. In order to keep my same number Verizon called Sprint and cancelled my old account and switched my phone number over. Also, they gave me a month of free service a long with a car charger. All in all I received a 400 dollar phone and accessories for 150 dollars. Better yet my phone plan which was much improved from my old Sprint plan was the exact same price as before. I walked out of the Verizon store that day happy with the amount of customer service I had received and a new member of the Verizon network. www.verizonwireless.com
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